Finastra’s services division accelerates its transformation journey using the Kantata Cloud for Professional Services
Kantata, the leading global supplier of purpose-built technology for professional services, announced that Finastra’s services division has driven a 36% reduction in cost leakage since adopting the Kantata Cloud for Professional Services. Finastra is one of the world’s largest fintech companies, with nearly 8,000 customers, including 45 of the top 50 banks globally.
“It’s great to see the impact that Kantata SX has had at Finastra. We look forward to continuing our work together innovating solutions that address the unique challenges in their complex business structure.”
The business needed a solution purpose-built for professional services that would work with Salesforce and provide visibility into project performance, help reduce margin leakage, and optimize project management across the business. A Salesforce-native solution, Kantata SX was the clear choice to accelerate a significant shift to innovative new high-value services.
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With Kantata, Finastra has accelerated the transformation journey for its services division, increasing decision-making confidence while standardizing and streamlining essential processes. As Kantata SX can adapt across different operating models, Finastra expanded beyond the services division to further drive the standardization of core functionality including cost control and project governance.
“Kantata enforces people to plan projects properly, so we can see what we’re dealing with more accurately, and the guesswork around how the pipeline is managed is removed,” said Andrea Stephens, Global Services Operations, Finastra. “That enables people to see potential problems sooner and get the right people involved. We can see what we will need from a staffing perspective. We can see pictures of the business that we couldn’t see before, and that enables us to anticipate, to track patterns, and to find solutions.”
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Since adopting Kantata, Finastra has been able to:
- Achieve ROI in less than nine months, with Kantata quickly enabling services to drive significantly higher profits for the business
- Increase decision-making confidence, with more and better data, reducing the guesswork that goes into business planning and staffing
- Improve services planning with visibility into projects performance
“At Kantata, we strive to provide our customers with the clarity, control, and confidence they need to efficiently manage the business, while supporting clients, teams, and margins,” said Sarah Edwards, Chief Product Officer, Kantata. “It’s great to see the impact that Kantata SX has had at Finastra. We look forward to continuing our work together innovating solutions that address the unique challenges in their complex business structure.”
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