Katapult, the leading omnichannel payment platform providing lease-purchase solutions, today announced it will no longer charge consumers late fees on late lease payments as part of its consumer-centric focus.
Katapult remains focused on a consumer-centric experience that, in turn, gives merchants a lease-to-own payment solution they can trust for their customers. Both prime and subprime customers need access to products and services now more than ever, especially as we approach the holiday shopping season.
Katapult’s consumer-centric focus includes:
- No late fees, EVER**
- A 60-second application process with approvals in less than 5 seconds
- Access to hundreds of retailers via our store locator
- Lease payment plans tailored to the customer
- Transparent cost of ownership, no hidden fees or surprises
- Automatic life-cycle communications to keep customers informed
- Award-winning customer service representatives
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“I’m very proud that Katapult remains focused on providing a seamless and convenient customer experience to ensure positive interactions both during and after the rental-purchase process. We have a significant percentage of return customers and that speaks volumes to the service we provide and the options we offer,” says Orlando Zayas, CEO of Katapult.
Katapult partners with leading eCommerce and omnichannel retailers to provide incremental growth via a new customer segment who was previously unable to shop without financing options. Our partners who have implemented our solutions have seen that they are now able to reach and convert new shoppers, increase transactions, and gain strong customer loyalty at no risk to them.
