Metronome turns billing from bottleneck to growth lever
Metronome, the leading usage-based billing platform built for modern software companies, announced its 2.0 platform with enhanced capabilities to help companies launch and iterate pricing faster, give customers better control over spending, and drive strategic decisions with real-time insights.
“Usage-based pricing is becoming the go-to-model, and Metronome 2.0 lights the way.”
Founded by Dropbox alums Kevin Liu and Scott Woody, and recently named by Forbes as one of its “Next Billion-Dollar Startups,” Metronome provides billing infrastructure that empowers companies to launch, monetize, and scale products faster. Usage-based pricing is emerging as the dominant model for fast-growing software companies and AI companies, including Metronome customers such as Databricks, Cribl, OpenAI, Anthropic, and NVIDIA.
“Metronome transforms billing from a bottleneck into a growth lever. We’ve learned from working with the fastest-growing software companies over the years and productized those insights into our 2.0 platform,” said Scott Woody, founder and CEO of Metronome. “Usage-based pricing is becoming the go-to-model, and Metronome 2.0 lights the way.”
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For many software companies, billing has been a blocker as companies launch new features that require pricing updates. Usage-based pricing puts even more pressure on billing as pricing needs to be at the forefront of product development—requiring pricing to iterate as quickly as products are shipped. Today, successful usage-based companies use Metronome to quickly iterate on pricing to best align with customer value and set a new standard for best-in-class billing experiences.
Metronome 2.0 builds on Metronome’s success in addressing these challenges. It enables customers to:
- Launch products faster with ultimate pricing flexibility. The new platform supports self-serve models and complex, custom-negotiated enterprise contracts—critical for customers’ success as they move upmarket. It enables customers to design flexible, SQL-based billable metrics without pre-aggregation, and efficiently differentiate pricing using a dimensional structure.
- Connect billing to the product experience. Metronome 2.0 enables companies to customize in-product billing dashboards to provide real-time clarity on usage and spend. It gives end customers spend control with custom alerts and configurable limits. With full API support, companies can automate the entire purchase and billing process and streamline pricing management as they scale.
- Act on usage and spend data. Metronome 2.0 drives strategic decisions with granular billing data. It empowers teams to filter and export data to monitor usage, analyze margins, track daily revenue, and more. With native Salesforce integration, go-to-market teams get instant visibility into customer usage and spend directly in their existing tools, right out of the box.
- Iterate on pricing without friction. With Metronome 2.0, companies can maintain a single source of truth for pricing through centralized rate cards, while allowing fully customized contracts with flexible discounts and overrides to list pricing. This ensures efficient management and rollout of updates for all customers—whether on standard or custom pricing—from one place.
“Metronome has transformed our billing and revenue operations. We needed a sustainable solution to support our growth, and we now have a centralized platform that efficiently manages most of our self-serve, marketplace, and direct sales motions. Metronome has saved us hours each month by automating manual workflows and managing customer pricing and usage data more effectively,” said Ariana Grush, Senior Finance Transformation Manager, Databricks.
Helping Companies Scale
OpenAI, for one, implemented Metronome in early 2022, pre-ChatGPT, to replace a homegrown, manual billing solution. It got up and running in just a few weeks and has automated key billing workflows, dramatically accelerating the speed to launch new products and manage pricing. Metronome today supports OpenAI’s entire API platform business, powering billing for millions of users and enterprises. Teams introduce new products and pricing to all customers within hours, freeing OpenAI’s engineers to focus on building and scaling the product.
Metronome has “been indispensable during this time of rapid growth,” said Peter Welinder, OpenAI VP of Products and Partnerships.
“We’ve experienced record-breaking growth over the past few years and Metronome is an integral component of our Cribl.Cloud service. Their billing platform allows us to make pricing changes in minutes, not months, and has been an absolute game-changer for us because we can offer our customers the fairest pricing as we optimize and introduce new offerings,” said Ledion Bitincka, co-founder and CTO of Cribl.
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