Banking and FinTech veteran joins executive team to ensure client success
ZSuite Technologies, a financial technology company that powers community financial institutions with digital escrow products for specific commercial verticals, announced that Jill Feiler has joined the company as chief client officer. In her new position, Feiler is responsible for ensuring overall client success with ZSuite’s products and services, as well as managing partner relationships to ensure value, effectiveness and satisfaction.
#FinTech and #Banking veteran Jill Feiler joins @ZSuiteT executive team as chief client officer #ZEscrow #Escrow
Nathan Baumeister, CEO of ZSuite, said, “I have known Jill for almost 10 years and could not be happier about her joining ZSuite. This reflects our goal of having the best Fintech and banking individuals on our executive team. It is an exciting time for the company having just launched our new product, ZEscrow. The response has been extremely positive and having someone with Jill’s extensive client service and financial background, not to mention her strong business acumen, will be paramount to our continued success and growth.”
Prior to joining ZSuite, Feiler was EVP, client success at Kasasa, where she led a 29-person success team for the company’s 900 clients. She was instrumental in onboarding, performance management, cross-sell opportunities and renewals for current clients. Feiler began her career at M&I Bank, now BMO Harris Bank, as branch manager and after a 15-year career, left to become vice president retail sales and marketing manager at Demark Bank in Wisconsin. While there, she led a successful retail and marketing department focused on branding, product promotions, sales and overall client satisfaction for three years. She was then named president of the bank, a position she held for four years.
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“I have been watching ZSuite for several years,” Feiler said, “and the impact the company has made on the financial services market in such a short amount of time is very impressive. They are providing financial institutions with innovative technology solutions that solve real problems for specific verticals, enabling them to build loyalty with existing customers, while expanding their geographic footprint. I am looking forward to working with ZSuite and its clients to help financial institutions compete in an ever-changing landscape.”
Advocating for the technological and financial growth of banks and credit unions, ZSuite offers SaaS solutions as a unique, value-add service. Its suite of product offerings, ZRent, ZDeposit and ZEscrow, enable financial institutions to increase low-cost, core deposits, improve the customer experience and reach clients beyond their branch footprint through online channels. Serving the underserved and unknown niche markets within its already present customer base, these all-digital solutions are exclusively available to banks and credit unions with the capability of individualized customization.
