Investment will enhance the market-leading Guidewire Platform and expand the company’s team and ecosystem in Japan, enabling insurers to drive profitable growth, agility, and regulatory compliance
Guidewire announced a $60 million investment over the next five years to expand its operations in Japan and accelerate the delivery of capabilities tailored to the unique needs of Japanese insurers. This investment will enhance Guidewire’s platform, empowering Japanese insurers to drive profitable growth, increase business and IT agility, ensure regulatory compliance, and support the growth of the company’s local team and ecosystem to meet rising demand for cloud-based core systems.
The investment builds on Guidewire’s momentum in Japan. Operating in Japan since 2008, Guidewire is trusted by more than 10 Japanese insurance companies, including Tier 1 insurers. Today, more than 60% of Japan’s insurance gross written premium (GWP) is processed through Guidewire ClaimCenter, underscoring the company’s market leadership and deep alignment with customer needs.
Guidewire also announced enhancements to its PolicyCenter and BillingCenter products to better support Japanese insurers. Key new features include policy change reversals, proration, and effective time, along with localized support for Japanese language, documentation, and training. Additional capabilities tailored to the Japanese market are underway, including pre-built integrations for personal auto (available mid-2026) and expanded features for homeowner, earthquake, and commercial group policies planned for 2027.
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“Guidewire is honored to have earned the trust of Japanese insurers by delivering the most comprehensive claims platform specifically tailored to their unique needs,” said Mike Rosenbaum, Chief Executive Officer at Guidewire. “Over the next five years, we plan to invest more than $60 million to enhance our end-to-end cloud platform in Japan with powerful innovations like AI—helping our customers boost underwriting precision, accelerate speed to market, and operate with increasing agility.”
“Japan is a key market for Guidewire, and we are committed to helping our customers transform their operations to stay competitive in an evolving landscape,” said Shaji Sethu, Senior Vice President and Managing Director, Asia Pacific at Guidewire. “With increasing regulatory pressure and the challenges of legacy systems weighing heavily on Japanese insurers, we remain focused on supporting their successful migration to the cloud. Our goal is to drive measurable improvements in speed-to-market, underwriting effectiveness, and operational efficiency, empowering insurers to meet the rising expectations of both customers and regulators. We plan to do this by growing our team in Japan.”
Guidewire Insurance Forum in Tokyo
Guidewire will host its annual Insurance Forum on Tuesday, May 13, at the Ritz-Carlton, Tokyo. The event will explore cloud adoption in Japan, highlight global trends shaping the insurance industry, and feature insights from current customers. Learn more and register for the forum at the event website.
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