Biz2X, the leading global SaaS lending platform powering billions in small and mid-size business loan originations, announced that Central Pacific Bank (CPB), will use its platform in the next phase of its digital lending transformation through an expanded partnership. CPB first adopted Biz2X to support its SBA lending program and broadened its use of the platform to power a their small and mid-sized business (SMB) non-SBA business loan product-all while continuing to leverage SBA-ready workflows.
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“Biz2X has enhanced CPB’s award-winning customer service by bringing a new level of speed, automation, and intelligence to our SMB lending programs,” said Ryan LaMountain, SVP, Director of Digital Experience, Central Pacific Bank.
This move replaces CPB’s legacy workflow with a modern, cloud-based lending engine that offers greater automation, more robust functionality, and fully configurable workflows by product and sub-product. Biz2X enhances CPB’s ability to approve, decline, or deliver counter offers on loans with enhanced efficiency and accuracy while improving efficiency across the loan lifecycle.
Transforming SMB Lending with Automation and Intelligent Decisioning
By integrating Biz2X, CPB has introduced a new generation of automated capabilities, including:
- Automated loan decisioning and counteroffers, eliminating manual bottlenecks and increasing decisioning precision.
- Automated tax return spreading, dramatically accelerating underwriting and reducing manual review hours.
- Streamlined origination workflow for intake, processing, underwriting, and closing, including automated completion and electronic signing of forms.
- Higher efficiency across the full loan lifecycle, freeing bankers to focus on customer relationships rather than administrative tasks.
The platform also offers out-of-the-box, seamless integrations with key industry solutions-including LaserPro, FICO® LiquidCredit®, and other third-party systems–resulting in a faster, more cohesive user experience for both CPB and borrowers.
Biz2X the Next-Generation Lending Platform
Biz2X’s cloud-native architecture and automation-first design give financial institutions like CPB the tools to modernize and scale their credit delivery with confidence. Platform highlights include:
- Device-agnostic digital loan application portal, enabling borrowers to apply, upload documents, and track progress from anywhere.
- Configurable underwriting and decisioning engine, allowing CPB to apply bespoke credit policies and SBA-aligned rules with precision.
- Automated documentation, audit trails, and integrated compliance workflows, reducing risk and enhancing regulatory readiness.
- Real-time analytics with visibility into borrower behavior, credit risk, and performance.
CPB Perspective: A Faster, Smarter SMB Lending Experience
“Biz2X has enhanced CPB’s award-winning customer service by bringing a new level of speed, automation, and intelligence to our SMB lending programs,” said Ryan LaMountain, SVP, Director of Digital Experience, Central Pacific Bank. “We began with SBA lending, but quickly realized that the flexibility, automation, and efficiency gains Biz2X delivers could empower us beyond our original scope. the platform allows us to expand our product portfolio, streamline loan decisioning, and deliver a vastly improved borrower experience across both SBA and non-SBA products.”
Accelerated Processing, Greater Scalability, and a Better Borrower Experience
Benefits of the Biz2X-powered lending model, include
- Reduction in processing times, driven by automation and straight-through workflows.
- Faster approvals and funding, enabled by automated spreading, credit checks, and decisioning logic.
- Higher customer satisfaction, through a transparent, streamlined application journey.
- Increased throughput and growth potential, thanks to scalable automation and configurable credit rules.
- Enhanced compliance and risk oversight, with data integrity and audit trails embedded throughout the system.
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