Fintech News

American Eagle Financial Credit Union Selects Fiserv to Improve Member Experience and Enable Innovation

American Eagle Financial Credit Union Selects Fiserv to Improve Member Experience and Enable Innovation

Fiserv, a leading global provider of financial services technology solutions, announced that American Eagle Financial Credit Union (AEFCU), based in East Hartford, Connecticut, has selected Fiserv to help transform its member experience and drive innovation in an increasingly competitive environment.

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@AEFCU has selected #fintech leader @Fiserv to help transform its member experience and drive innovation at the #creditunion.

American Eagle Financial Credit Union was established in 1935 by a group of employees from Pratt & Whitney and is currently the largest community credit union in Connecticut, with assets of more than $1.9 billion. The credit union will utilize DNA® from Fiserv to facilitate the integration of third-party solutions and to service small business banking accounts directly on the core system.

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“Members increasingly expect Amazon-like experiences in every aspect of their lives, and want us to understand and even predict their needs,” said Jim Evans, chief information officer at American Eagle Financial Credit Union. “The extensibility and scalability enabled by the open architecture of DNA will allow us to be more flexible in how we deliver services to our members.”

DNA is a modern core account processing platform with an open architecture that makes it easier for financial institutions to integrate other solutions, bring products and services online quickly, and add new capabilities using downloadable DNAapps™. DNA also provides a 360-degree view of member relationships that enables financial institutions to deliver personalized service and more relevant product offerings.

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