Companies set to enhance the guest experience and safety at more than 100 franchised locations during COVID-19
Appetize, a leading Point of Sale, digital ordering, and enterprise management platform, announced a partnership with Urban Air Adventure Park, a preeminent indoor adventure park that offers one-of-a-kind attractions for family entertainment. As Urban Air’s exclusive provider for ordering and payment software, Appetize has begun its initial product roll-out to service more than 100 Urban Air franchise locations in North America.
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Appetize partners with Urban Air to provide digital ordering solution that enhances guest safety and experience. Urban Air is deploying Appetize during COVID-19 lockdowns using a self-install strategy to upgrade locations before they reopen.
“We’re thrilled to work with one of the fastest-growing and well-known adventure parks in the industry,” says Appetize Co-Founder and Chief Executive Officer Max Roper. “Our companies share the same vision of a touch-free guest experience while providing operators and franchisees modern tools to run their business in the COVID-19 era. Now more than ever, businesses are looking to digital ordering platforms as they begin to reopen, and we’ve been incredibly honored to help them navigate ‘the new normal’ with our omnichannel solutions. We’re proud to work with Urban Air Adventure Park, and we look forward to many years of driving innovation together.”
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Urban Air appointed Appetize for its contactless capabilities (including NFC and “tap-to-pay” checkout) and cloud Point of Sale to enhance the safety and experiences of guests and staff. The company’s current system will be completely upgraded with the integration of Appetize’s omnichannel digital solution, including self-service kiosks, Interact, which allow the reduction of staff interaction and crowded check-ins and provide 25% faster checkout. All Appetize devices come ready with all the leading mobile wallet providers—including Apple Pay, Samsung Pay, and Google Pay—a feature that helps eliminate cash handling. Urban Air is utilizing Appetize’s POS-as-a-Service model, whereby hardware and software are bundled into an affordable monthly fee, reducing the capital required by franchisees.
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