Artesian Solutions, a leading provider of client relationship intelligence and risk solutions, has announced the launch of Artesian Connect, a new way to solve complex and high-value frontline and middle office commercial banking challenges.
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Artesian ConnectTM combines leading advances in data-science with a revolutionary way to harness the collective expertise which exists within frontline banking teams in relation to their know-how around business development, spotting risks and opportunities – allowing the customer to encapsulate existing business-rules, policies or regulatory requirements.
Artesian refer to *the Know-How Equation™* as a method they have created to capture collective expertise to create a powerful computer program which can transform efficiency, efficacy and consistency of frontline and middle office teams.
Artesian ConnectTM combines everything a bank or financial service provider knows about its customers, business and market, and leverages an advanced rules-engine that ingests millions of structured and unstructured data points to layer on top of that know-how, quickly delivering impactful insights and risk intelligence needed for next-generation prospecting, customer monitoring and engagement, advanced onboarding, and ongoing assessment of portfolio risks and opportunities.
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Metro Bank, an early adopter of Artesian ConnectTM, has reported that using the platform they have been able to automate many aspects of their operational process for on-boarding new customers or screening the back-book in a fraction of the time – at scale.
Speaking about the experience of Metro Bank in pioneering this new service from Artesian, Ronan Heeran, Financial Crime Risk & Control Manager at Metro Bank commented: “We started working with Artesian to explore ways we could introduce greater efficiency to the customer onboarding journey. We loved the idea of being able to aggregate data from a number of different sources and map our risk appetite to Artesian’s rules framework to flag issues immediately. The result meant we could deliver a process which in some cases was 94% quicker than our existing process.”
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