Further Enables 100% User Adoption for 100% Spend Visibility
Basware has introduced a new version of Basware Purchase to help customers further increase user adoption and, in effect, their ability to gain 100% spend visibility and maximize their return on investment as well. This enhanced version adds two new levels of user access – simplified and restricted – specifically designed for end users who are not procurement professionals and may only utilize the solution infrequently. Each user category is served a tailored experience that is intuitive and simple.
Read More: ScoreSense Leverages Machine Learning to Take Its Customer Experience to the Next Level
“It’s absolutely critical that companies make it easy for their employees to purchase goods and services through their procurement tool all the time, not just occasionally,” states Tomi Lindholm, Director of Procurement Product Management, Basware. “The more relevant and suitable the tool and experience is to different user types, the more likely the users will use the system and adhere to the company’s purchasing policy and process. Without 100% user adoption, companies are missing the opportunity to enjoy full spend visibility as maverick-spend transactions can’t be tracked. On the flip side, having 100% spend visibility can be a significant competitive advantage. To this end, we have added additional levels of user access within our electronic procurement solution.”
Basware Purchase has further simplified how casual users navigate through the system for their procurement needs. Casual users are those end users who infrequently need to order products and services and, as such, are not always familiar with, or in need of, all the available functionality. With the new simplified purchasing functionality, they can request items from any source, gain approval and receive the items much more easily, further driving user adoption.
Read More: Rippe & Kingston Partners With ClientPay To Ease Payment Acceptance For Law Firms
Restricted purchasing functionality, on the other hand, is geared towards contractors and sub-contractors, who are not employees of Basware customers but still need to purchase items. The biggest advantage of restricted purchasing is that it allows even these users to go through the same preferred purchasing channels as employees but prevents them from seeing price information at any stage in the purchase process.
With this new functionality, Basware enables customers to reduce maverick spending and drive 100% user adoption for 100% spend visibility while protecting the company’s negotiated and confidential supplier pricing agreements.
