Leading chargeback remediation and dispute technology specialist, Chargebacks911, has launched its revolutionary new brand, Fi911, to provide financial institutions with a suite of next-generation chargeback and merchant lifecycle management technology.
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“The great thing about this platform is the amount of efficiency and efficacy that can be achieved by removing legacy redundancies”
Developed by Chargebacks911’s experts, in collaboration with some of the world’s largest institutions and payments processors, Fi911 will empower financial institutions with APIs and innovative quick launch components to help deliver speed-to-market capabilities for managing chargebacks and related activities.
Fi911’s tools are built for the challenges that financial institutions face today in the midst of the global growth in card payments and double-digit year-on-year growth in chargeback volumes – such as its proprietary DisputeLab™. This solution will help make resolving chargeback disputes faster and more efficient by optimizing each step in the dispute cycle.
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In addition, as part of its AI-driven platform, Fi911 will offer merchant onboarding, post-transaction monitoring, lifecycle management and reconciliation services.
Leading the technology integration and development is Sandeep Menon, Chief Technology Officer of Fi911. Sandeep has over 20 years’ experience in building information systems and financial products for the likes of First Data, Western Union, ICICI bank, PaySys, NCR Europe and several Fortune 1000 companies and banks worldwide.
“The great thing about this platform is the amount of efficiency and efficacy that can be achieved by removing legacy redundancies,” Sandeep explained. “Each component of our new technology suite is designed to complement an acquirer’s business structure, reducing the increasing pressure to grow and innovate while cutting costs. It supports institutions with cost savings, increased insight and diverse value-adds, creating a competitive edge that resolves pain-points and helps them stay ahead of the curve.”
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