Integrated payment technology and omnichannel clienteling enable retailers to provide personalized and seamless shopping experiences
CITCON, the leading mobile payment platform and Tulip, the global leader in store associate cloud-based mobile solutions, announced a strategic partnership to enable QR mobile payment solution for luxury and fashion retail brands that will streamline their omnichannel payment process and increase revenue from global mobile wallet users.
Global luxury and fashion retail brands chose CITCON to capitalize on the increasingly important opportunities that mobile wallets present in luxury shoppers’ purchasing decisions.
The partnership presents a great opportunity for both companies. CITCON has been powering mobile wallets and digital payment transactions for over 6,000 enterprise merchants across luxury and fashion retail, everyday spending, eCommerce and hospitality sectors. With universal use of mobile devices, adoption of mobile payment solutions is increasing worldwide and is driving growth in non-cash transactions. According to eMarketer, 1.3 billion people are predicted to use a mobile payment app worldwide by 2023, enabling luxury retailers to introduce mobile payment solutions and capitalize on growth.
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Tulip’s solutions are designed to bring the best of online into the retail stores with beautifully designed mobile applications that transform the in-store customer experience, drive sales, improve service and lower operational costs. Through partnership with CITCON, Tulip customers can further expand their reach and attract international customers by offering global shoppers their preferred method of payment, such as WeChat Pay, Alipay and UnionPay QR.
“We are proud to partner with CITCON. They are a leader in supporting innovative, yet elegant payment solutions for retail. Together, we will be able to offer a frictionless customer-centric commerce solution for shoppers in and out of the store,” said Pouneh Hanafi, VP of Marketing and Partnerships at Tulip.
“Global luxury and fashion retail brands chose CITCON to capitalize on the increasingly important opportunities that mobile wallets present in luxury shoppers’ purchasing decisions,” said Wei Jiang, Chief Operating Officer at CITCON. “We are excited to partner with Tulip to expand and strengthen our presence in the global luxury retail market, and offer the market a payment experience that delights their customers.”
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