ClaimFox’s claim file fulfillment service, eRequest, to reduce workload and data risk associated with external requests for claim files
ClaimFox, an expert in claim file request fulfillment, and Guidewire Software, the platform P&C insurers trust to engage, innovate, and grow efficiently, announced that has joined Guidewire PartnerConnect as a Solution partner.
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Guidewire welcomes ClaimFox to its Solution Alliance partner community to enhance efficiency of claims teams’ external interactions
When insurers receive requests for copies of specific claim files from outside parties, ClaimFox fulfills these requests, at no cost to the insurer, while providing the highest level of data security. ClaimFox’s Ready for Guidewire integration will allow Guidewire ClaimCenter users to easily connect to eRequest and submit their requests to be fulfilled. “ClaimFox sets insurers free from inefficient processes, labor-intensive tasks and rising costs that happen when there is no streamlined process around claim file fulfilment in place,” said Fig Annunziato, chief executive officer, ClaimFox. “Our collaboration with Guidewire will keep this entire process circulated and tracked in ClaimCenter, creating a central point for all requests and delivering insurers a streamlined process they can trust.”
“We are pleased to welcome to Guidewire PartnerConnect as a Solution partner,” said Becky Mattick, vice president, Global Solution Alliances, Guidewire Software. “By integrating with ClaimFox, our joint customers can preserve one of their most valuable resources—time—and ensure compliance on all requests for copies of claim files.”
ClaimFox fulfils requests for copies of claim files. Insurers receive requests every day for copies of their claim files and count on ClaimFox to manage this entire process on their behalf. eRequest by ClaimFox guarantees that requests and subpoenas are being fulfilled accurately, consistently, and securely completely relieving the insurer of the resource drag that results from supporting this function on their own. Today, ClaimFox is trusted by insurers to review and fulfill nearly 40 million pages annually.
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