VP Makes Seamless Conversions His Measure of Success
Data Center Inc. (DCI), the privately-owned developer of iCore360® core banking software and related digital technologies for community financial institutions nationwide, has promoted Paul Jones to Vice President, Professional Services, assuming the senior management of core bank software conversions, implementations and professional services.
“The future of DCI core conversions and professional services is in good hands with Paul,” said Sarah Fankhauser, DCI President and COO. “His encyclopedic knowledge, intuitive leadership and unique talent for designing the right teams and approaches for each bank’s needs has made our conversions smooth as silk—and our customers love him for it.”
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Jones began his career in banking over 30 years ago as a drive up teller, quickly progressing through multiple positions in deposits, operations, core system conversions and as AVP/Sales Manager for a Bank of America call center. In 2004 Jones joined DCI as a Project Manager on core conversions where his skills earned him promotions to Implementations Manager in 2009 and Implementations Officer in 2015.
Through his deft handling of hundreds of iCore360 conversions and operational reviews, Jones has built a reputation as an analytical decision maker with a knack for finding the right solutions for each client project, no matter the challenge. Among the many examples: leading a simultaneous conversion of seven individual Bank of America locations into one iCore360 client over a single weekend, and a recent conversion for a multi-branch, half-billion dollar bank during Coronavirus restrictions that could not be rescheduled. To ensure the bank was fully operational on time yet still Covid-compliant, Jones spearheaded the company’s first completely virtual iCore360 conversion without any DCI personnel on site, and no incident or inconvenience to the bank or their customers.
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