Diebold Nixdorf, a global leader in driving connected commerce for the banking and retail industries, has announced that BankDhofar will begin implementing the DN Series™ self-service solution to deliver best-in-class customer experience across its ATM network. BankDhofar is the first bank in Oman, as well as one of the first banks across the Gulf, to install DN Series as it activates a future-first approach to its consumer service offering.
As one of the fastest-growing financial service institutions in the Sultanate, BankDhofar has a vision to ‘make banking easy’ for its customers, turning to long-standing partner Diebold Nixdorf to support them in delivering flexible banking services and journeys to customers – when, where and how they want them. Recognizing the ATM as a critical digital channel, DN Series enables BankDhofar to implement secure and easy-to-use self-service transactions with a fully digital interface. In addition, DN Vynamic™ software and security solutions will ensure high levels of availability, providing customers with a seamless and personalized experience to meet BankDhofar’s drive to offer next-generation customer experiences.
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BankDhofar’s Chief Operating Officer Ahmed Said Al Ibrahim said: “Customers’ expectations are constantly evolving and we have a very clear strategy to deliver agile and innovative technology solutions that will add real value to our customers’ daily lives and financial requirements. By partnering with Diebold Nixdorf, we will be able to deliver exactly what our customers need now, as well as a flexible technology solution that will allow us to continue to exceed our customers’ expectations in the future.”
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