Later This Year, Consumers Will Be Able to Use Voice to Pay for Fuel at Over 11,500 Exxon and Mobil Stations
ExxonMobil and Fiserv announced that they are transforming the way people pay for gasoline using Amazon Alexa. Coming later this year, consumers with Alexa-enabled vehicles, Echo Auto, and other Alexa-enabled mobility devices will be able to say, “Alexa, pay for gas” when they pull up to the pump. This new experience will initially be available at over 11,500 Exxon and Mobil stations in the US, and is being demonstrated for the first time at CES 2020 in the Amazon Automotive booth.
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Transactions will be processed using Amazon Pay, allowing consumers to securely use the payment information stored in their Amazon account, and powered by digital commerce technology from Fiserv, Inc., a leading global provider of payments and financial services technology solutions.
“We’re excited to bring new technology and better experiences to the gas station,” said Eric Carmichael, Americas fuels marketing manager at ExxonMobil. “We build and seek out technology that will wow our consumers, providing both ease of use and security.”
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“As consumer expectations change, there is growing demand for frictionless interactions that span the digital and physical worlds,” said Devin McGranahan, senior group president, Global Business Solutions at Fiserv. “The age of connected commerce is here, and voice-activated smart devices will play a pivotal role in the future of payments by streamlining the way consumers make purchases every day.”
Paying for gas with Alexa is a seamless process for the consumer. When a consumer is in an Alexa-enabled vehicle, or using Echo Auto or another Alexa-enabled mobility device at an Exxon or Mobil station, they simply say, “Alexa, pay for gas.” Alexa confirms the station location and the pump number. Digital commerce technology from Fiserv will activate the pump and facilitate token generation to help ensure a secure payment experience. Payments will be processed through Amazon Pay; no additional sign-up or separate account is required.
