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HelpSystems’ Research Reveals Almost Two-Thirds of Financial Services Firms Have Suffered a Cyber-Attack in the Last 12 Months

HelpSystems' Research Reveals Almost Two-Thirds of Financial Services Firms Have Suffered a Cyber-Attack in the Last 12 Months

65% of large Financial Services (FS) firms have suffered a cyber-attack in the last 12 months, according to new research from data security provider HelpSystems.

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The research with 250 CISOs and CIOs in global FS firms also showed the impact that Covid-19 is having on FS firms’ cybersecurity, with 45% of respondents reporting an increase in cyber-attacks since the pandemic first emerged. Securing the remote workforce has become a key objective for 42% of FS firms, while almost half (47%) have already increased their investment in secure collaboration tools.

92% of FS organizations have increased their cybersecurity investment over the previous 12 months, 26% significantly so. The main investment priorities for CISOs over the next 12 months include secure file transfer (64%), protecting the remote workforce (63%) and cloud/Office365 (56%).

“It’s a highly challenging cybersecurity landscape for the financial services sector, with many CISOs focused on battling day-to-day threats alongside trying to achieve broader strategic objectives,” said Kate Bolseth, CEO, HelpSystems. “Technology is a key part of cybersecurity of course, and no organization will ever be secure without the right security solutions to protect the organization here and now. But of equal importance, especially for longer-term strategic goals, is ensuring the right processes are in place and educating and training employees.”

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The research, Cybersecurity Challenges in Financial Services, revealed that the two threats with most potential to cause damage were cybersecurity weaknesses in the supply chain (46%) and increased working from home due to Covid-19 (36%). The extent to which Covid-19 has impacted cybersecurity strategies in FS firms around the world was clear. Around one-third of respondents had reacted quickly to update their regulatory best practices and 46% had re-evaluated their cybersecurity training and policies to better reflect the increased home working.

Almost half of respondents felt that Covid-19 has accelerated changes that were already in discussions, such as a move to Office 365. Such changes form part of broader digital transformation strategies, which was seen as the main challenge facing FS, both now and in three years’ time.

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