FirstBank and Innovations Credit Union among those moving to the private cloud to reduce costs, boost efficiencies and better navigate security, compliance and changing market demands
Jack Henry & Associates, Inc. (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Today, its ProfitStars® division announced that 150 banks and credit unions have selected Gladiator Hosted Network Solutions™ (HNS) to manage IT infrastructure in Jack Henry’s private cloud environment.
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Outsourcing IT infrastructure and transferring management responsibilities to the certified experts and engineers at ProfitStars empowers banks and credit unions to free their internal IT resources to focus on more strategic initiatives, like customer relationships, growth strategies, and new business efforts. Moving to Jack Henry’s private cloud environment enables institutions to keep pace with technological advancements, better manage compliance and costs, improve their cybersecurity posture, and strengthen disaster recovery models.
The pandemic reaffirmed Nashville, Tenn.-based FirstBank’s decision to outsource its IT infrastructure with Jack Henry. Dan Moore, chief information officer for FirstBank, commented, “During the pandemic when more than 1,000 associates worked remotely, we were able to complete two acquisitions, process approximately 3,000 PPP loans totaling more than $310 million, and migrate our digital banking platform to Banno. This was made possible by leveraging Jack Henry’s private cloud, which allowed us to maintain uninterrupted access to all our critical banking systems. Partnering with Jack Henry has been integral to our bank, allowing us to continue normal operations without a hitch and accomplish major initiatives during challenging times as well.”
Panama City Beach, Fla.-based Innovations Credit Union decided to move away from its on-premise IT infrastructure after Hurricane Michael hit two years ago, which caused severe outages and service interruptions in the area. The credit union wanted the peace of mind and strengthened business continuity that comes with an outsourced model and ultimately selected Jack Henry’s private cloud environment for its robust capabilities, seamless integration and control.
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Matt Mielke, director of information technology for the credit union, explained, “We already valued the strong service and support we received from Jack Henry for our core, and we liked that the company’s private cloud empowers us to maintain high levels of control over our data without having the hardware on-premise. Plus, it’s challenging to find and retain technical expertise in our area, and the ability to outsource that talent with a trusted partner like Jack Henry was appealing. We migrated to HNS right before COVID-19 hit, which allowed us to navigate the pandemic more seamlessly than we could have otherwise. We now have more confidence in our ability to weather any storm, while simultaneously boosting efficiencies and managing market demands.”
Russ Bernthal, senior vice president of Jack Henry & Associates and president of ProfitStars, added, “As financial institutions continue to focus on improving efficiencies to realize the advantages of the private cloud, those able to get there the fastest will be winners. Which is why Innovations Credit Union, FirstBank and the rest of the 150 financial institutions we have partnered with have already migrated their infrastructure to our secure, flexible, private cloud environment. This approach allows banks and credit unions to bolster business continuity, and disaster recovery, mitigate cybersecurity threats and spend more time and energy dedicated to delivering new offerings, strengthening relationships, and exploring new business opportunities. We will continue supporting financial institutions across the country as they make a valuable shift to cloud banking.”
