Kount Announces Near Real-Time Chargeback Prevention Solution and Integrates with Verifi, a Visa Solution, for Dispute Management Solutions That Stop Chargebacks Before They Happen

Industry veteran Scott Adams joins Kount as VP of Friendly Fraud Solutions

Kount, a leader in digital fraud prevention and identity trust, is partnering with Verifi, a Visa Solution, to extend its dispute management solutions to Kount’s platform with the Near Real-Time Chargeback Prevention Solution. Verifi’s PREVENT and RESOLVE solutions enable businesses to manage disputes at the pre-dispute stage, helping prevent chargebacks from ever happening, while Verifi’s INFORM solution provides dispute and fraud notifications. Integrating Verifi’s dispute management solutions will enable Kount’s fraud prevention and digital identity platform to provide businesses near real-time payment protection without costly integration for multiple services.

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Kount and @Visa’s @Verifi announce partnership to deliver dispute management solutions that stop chargebacks before they happen

Through this integration, Kount will be able to provide Verifi’s post-transaction protection to businesses while enhancing the customer experience. Businesses will also benefit from Kount’s expanded portfolio by deflecting invalid disputes, preventing friendly fraud, providing dispute resolution in near real-time, and receiving notifications to prevent future disputes and fraud. Bolstered by Verifi’s pre-dispute solutions, Kount’s services will now:

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1. Stop fraudulent transactions and improve business operations with Kount’s AI, Identity Trust Global Network, and advanced analytics
2. Provide issuers and customers with enhanced transaction information to prevent disputes and chargebacks at the point of customer inquiry with Verifi PREVENT (formerly Visa Merchant Purchase Inquiry (VMPI))
3. Resolve Visa disputes automatically and in near real-time with Visa and Verifi Rapid Dispute Resolution (RDR), using a robust decision engine and pre-defined rules customized by sellers
4. Resolve multi-card brand disputes more quickly with Verifi Cardholder Dispute Resolution Network™ (CDRN®), allowing merchants to provide a refund before the pre-dispute escalates to a chargeback, usually within 24 hours
5. Enable merchants, through Verifi INFORM, to help prevent future fraud and disputes with advanced notifications from one source through Kount’s Identity Trust Platform, enhanced with data from Kount’s network

“Verifi is excited to announce our new partnership with Kount,” said Gabe McGloin, VP International Business Development at Verifi, a Visa Solution. “Individually, we have powerful and unique fraud and chargeback prevention solutions, and by combining our solutions and adding Visa’s global scale we can provide the entire payments ecosystem with greater data visibility, faster dispute prevention, and enhanced payment protection.”

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