Linn-Co Federal Credit Union has successfully implemented the Episys® core platform hosted by Member Driven Technologies (MDT), a CUSO that provides a private cloud alternative for core processing and IT needs. MDT hosts the Episys core platform from Symitar®, an industry-leading provider of technology solutions for credit unions of all sizes, as well as multiple complementary solutions, including the Banno Digital Platform.
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Linn-Co FCU successfully completes virtual core conversion with @memberdriven during #Covid19
Lebanon, Ore.-based Linn-Co FCU hosted its previous core platform on-premise for about 25 years and wanted a more modern, automated system with more robust functionality to better serve its members in today’s competitive landscape. After a thorough search process involving staff from every department to closely evaluate different vendors and how their technology roadmaps would align with the credit union’s goals and initiatives, the credit union ultimately selected MDT. Linn-Co FCU liked the partnership between MDT and Symitar and appreciates that MDT provides support and guidance for leveraging the sophisticated core.
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The pandemic hit halfway through Linn-Co FCU’s conversion, causing the credit union and MDT to quickly shift their strategy and adjust processes. By leveraging virtual conferencing tools for frequent check-ins and remote trainings, Linn-Co FCU and MDT were able to successfully complete the project while practicing social distancing. They even maintained the original timeline.
“Executing a core conversion during a pandemic is no easy undertaking, but the MDT and Jack Henry teams’ dedication and determination helped make it as smooth as possible,” said Carol Cromwell, CEO of Linn-Co FCU. “They were patient and supportive, providing the information and training that our team needed to feel comfortable with our new core. And, the timing of our conversion worked out well for us. If we didn’t have these new tools with expanded functionality to help us adapt, we wouldn’t be as prepared to deal with upcoming changes, including members’ shifting preferences and expectations.”
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