OppLoans, a leading financial technology platform that powers banks to help middle-income, credit-challenged consumers gain access to credit, announced winning the LendingTree Customer Satisfaction Award for three consecutive quarters, spanning the first through third quarter of 2020.
“We are truly honored to be recognized for outstanding customer service for the third straight quarter by LendingTree,” said Jared Kaplan, CEO, OppLoans. “Day in and day out, we are focused on standing above the rest to deliver that best-in-class experience along our bank partners and helping consumers build a better financial path.”
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The award is based on approximately 210 customer-submitted reviews received in the third quarter, with an average rating of 4.90 out of 5 stars. Included in the rating are customer reviews that describe OppLoans as “extremely helpful, knowledgeable, friendly, and easy to work with” and “I have never had a customer service agent so helpful.”
Founded in 2012, OppLoans, in partnerships with banks and its mobile-first platform, facilitates the issuance of small dollar loans to credit-challenged, middle income consumers who are turned away by traditional financial providers. Through its mission, OppLoans seeks to provide financial inclusion and credit access through the best available products and an unwavering service commitment to customers.
LendingTree is an online loan marketplace for various financial borrowing needs including auto loans, small business loans, personal loans, credit cards, and more. LendingTree also offers comparison shopping services for autos and educational programs. Together, these services serve as an ally for consumers who are looking to comparison shop among multiple businesses and professionals who will compete for their business.
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