New Digital-Only Effort Delivers Banking with Ease, Featuring Immediate Mobile-Account Access and Around-the-Clock Personal Customer Service
NYMBUS, a provider of the world’s most advanced financial services platform, announced Pacific National Bank (PNB) has gone live with NYMBUS SmartLaunch\ to outsource the technology and remote full-service operations of its digital-only bank, FACILE. Purposefully designed with the needs of young professionals in mind, PNB’s new digital bank offers a fast, easy and reliable online and mobile banking experience that supports these financially mindful and tech-savvy adults.
“By bundling entire financial industry solutions with best practice outsourcing, NYMBUS is helping more financial institutions to do the same by getting to market almost instantly with modern digital solutions and the operational support that their customers demand now more than ever before.”
An established institution with over $665 million in assets that operates multiple branches in southern Florida, PNB was seeking to innovate with a separate digital bank that meets the needs of more consumers who seek their convenience and simplified products and services. In partnership with NYMBUS, FACILE was rapidly achieved without disruption or cost to PNB’s existing bank infrastructure. NYMBUS handles the complete end-to-end requirements as a service, eliminating the need to undergo a conversion or hire additional resources to stand up a customized and competitive digital bank.
As COVID-19 has given rise to a new age of social distancing, FACILE also enters the market at a time when the need for uninterrupted digital access to financial services has never been greater.
“We knew we had to act fast to meet the rising consumer demand for digital banking services,” said Carlos Fernandez-Guzman, CEO at Pacific National Bank. “Only NYMBUS could immediately offer us a proven, unified solution that delivers on-demand access to their wide-range of digital-first technology products combined with a 24/7/365 live call center and remote business process management support. This has given FACILE an edge over the competition, with most alternative direct banks providing digital experiences that lack our responsive and around-the-clock personalized customer service.”
