People’s United Bank, N.A. a subsidiary of People’s United Financial, announced it continues to expand its Treasury Management offering by partnering with Transactis, a Mastercard company, to deliver digital Accounts Receivables capabilities that replace traditionally paper-based processes. With the Accounts Receivables solution, People’s United Treasury Management clients can provide their customers the option to deliver bills and receive payments through one simple to navigate digital experience.
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“Our clients have been increasingly requesting digital-centric technology designed to enrich the experience for their customers, provide a differentiated level of service, and eliminate inefficiencies associated with paper bills and checks,” said Cris Sigovitch, SVP Treasury Management, People’s United Bank. “In addition, this solution can help to streamline collection channels, reduce costs, ensure on-time payments, and improve payment posting.”
Through digital Accounts Receivables, businesses can automate receivables, improve cash flow and configure the platform to maintain direct control over how they are paid. With flexible payment options, including multiple methods (ACH, Credit/Debit, and alternative methods) and a variety of digital channels (web, IVR, CSR, text and mobile wallet), businesses offer their customers greater control and transparency in how they manage their bill payments, improving the overall customer experience. The enhanced messaging capabilities of the platform also help businesses keep their customers up to date with critical information.
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“We are delighted to partner with People’s United to help enhance the customer experience with increased speed and ease of use through our leading digital billing and payment solution,” said Joe Proto, CEO, Transactis. “Using our Accounts Receivables solution, People’s United will further strengthen their relationship-based approach to service through a unique combination of best-in-class technology and banking expertise.”
In addition, People’s United Treasury Management recently partnered with FIS and MineralTree to bring to market two AP Automation solutions to deliver simple, secure digital capabilities for Commercial Banking clients. These additions are part of People’s United’s strategy to augment the overall client experience through the continued expansion of personalized technology across business lines.
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