Standalone AI-powered solution helps lenders handle increased volume and improve customer experience during the refinance boom
Tavant, a Silicon Valley-based provider of AI-powered digital lending technologies, announced that it has launched its Instant Refi Advisor (IRA) product to assist lenders who are facing an increased volume of refinance applications. IRA is a plug-in for mortgage lenders and is powered by Tavant’s FinConnect platform, an intelligent lending data and enterprise mortgage services integration hub. The product was featured during HousingWire’s Mortgage Tech Demo.
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@Tavant launches AI-Powered Instant Refi Advisor, helps #mortgage lenders handle increased volume and improve customer experience during the #refinance boom.
Through IRA, lenders can ease the load of their refinance applications by allowing borrowers to see what they qualify for based on their current situation as well as view pricing fees and the best rates available. Instead of calling lenders and discussing product offerings, borrowers have the ability to adjust rates and monthly payments themselves on IRA to understand what their goals are. Additionally, IRA allows lenders to offer personalized products that customers can apply and qualify for, streamlining the overall refinance application process.
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“Lenders have seen an amplified number of refinance applications in the past couple of months that they are unable to maintain,” said Abhinav Asthana, Head of Fintech Products at Tavant. “With our new Instant Refi Advisor, borrowers can easily view what products they could qualify for to lower their monthly payments, lower their interest rates, and maximize their cash-out. Offering this modern technology solution saves the lender a significant amount of time as they can focus on seamlessly pushing through qualifying requests instead of fielding a large volume of calls.”
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