Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced the general availability of its upgraded Sapiens DigitalSuite for property & casualty (P&C) and life, pension & annuity providers worldwide.
Sapiens DigitalSuite v3.1, a cloud-based, low-code, dynamic digital insurance platform, now features advanced portal content for agents and consumers. Sapiens AgentConnect and Sapiens CustomerConnect offer multiple, pre-configured business journeys and a rich, out-of-the-box content library, across a variety of devices for an omnichannel experience.
The advanced Sapiens Journey Builder component allows insurers to quickly define, create and manage customers and business journeys, or swiftly modify existing products – all via customer self-service.
Sapiens DigitalSuite is pre-integrated with Sapiens’ core systems, facilitating a speedy implementation, and is also available as a standalone offering for carriers seeking a rapid, yet rich solution for their digital needs. Through its flexible and configurable API layer, the suite easily integrates with multiple legacy core systems, enabling insurers to quickly benefit from full digital capabilities across their entire business.
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“This modern digital engagement platform can sit on top of legacy systems that aren’t flexible and that have difficulty managing data,” said Alex Zukerman, chief marketing and strategy officer, Sapiens. “This mesh-architecture approach provides digitalization and APIs to harness insurtech solutions, so carriers move fast to take advantage of artificial intelligence, machine learning and other modern technologies, to reduce costs and improve the experience.”
Sapiens ACE, the DigitalSuite’s API Layer, enables users to seamlessly connect ecosystem business applications into the insurance value chain and leverage multiple data sources, data enrichment tools and external solutions. The API Layer is used to engage with Sapiens’ ecosystem of digital insurtech partners.
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