E-commerce 3.0: Single CRM Platform Disrupting SMB Electronic Commerce
E-commerce 3.0 should be defined as a fully connected and integrated e-commerce CRM-marketing-service-analytics-POS platform that has its own private environment of customer data and opens the playing field to small-to-medium businesses (SMBs), according to Mikel Lindsaar, CEO and Founder of StoreConnect The need for online storeowners to maximize their valuable......