Search Results for: Customer Experience

Mastercard and ACI Worldwide Announce First Real-Time Payments Infrastructure Collaboration With Cámara de Compensación Electrónica (CCE)
Banking Business Fintech News

ACI Worldwide and Mastercard to Collaborate and Advance New Payment Solutions and Experiences for Customers

Fintech News Desk
by Fintech News Desk0
ACI Worldwide, a leading global provider of real-time digital payment software and solutions, and Mastercard, the global multi-rail payments technology company, announced that they will partner to provide a wide range of real-time payment solutions globally. They will initially collaborate to offer best-in-class central infrastructure, payments localization and access solutions......
NICE Actimize Achieves Highest Score in Aite Group’s Global Fraud and Money Laundering Case Management Report
Fintech News

Improving Agent Experience is Essential for Improving Customer Satisfaction and Loyalty

Fintech News Desk
by Fintech News Desk0
Study from NICE inContact finds improving the agent experience drives contact center efficiency and customer retention NICE inContact announced the findings from its latest research study, detailing the experiences, opportunities, and challenges of contact center agents who are a vital link to improving customer satisfaction and loyalty. The State of Experience and......
Enhanced Digital Experiences Will Improve Customer Loyalty and Open New Industry Opportunities for Insurers, According to Study by DXC Technology
Fintech InsurTech Lifestyle News Risk Management

Enhanced Digital Experiences Will Improve Customer Loyalty and Open New Industry Opportunities for Insurers, According to Study by DXC Technology

Fintech News Desk
by Fintech News Desk0
The majority of Americans (87%) are comfortable sharing personal and lifestyle-focused data for the benefit of lower insurance premiums, according to a new insurance study conducted by DXC Technology. Read More: WorldRemit Partners with Wizall Money to Launch its First Mobile Money Transfer Service to Senegal “By embracing new technologies, infrastructure and......
Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience, Engagement for Customers
Fintech Mobile Banking News

Altamaha Bank & Trust Implements SilverCloud’s Consumer Support to Elevate Experience, Engagement for Customers

Fintech News Desk
by Fintech News Desk0
SilverCloud, Inc., the only support solution built exclusively for the financial services industry,announced Altamaha Bank & Trust has implemented the company’s Consumer Support solution to provide customers with 24/7 automated self-service across all digital channels. With this solution, customers are guided through the website, mobile and online banking avenues with......
StakeHound Launches to Unlock $20 Billion in Liquidity for the Ethereum and Radix DeFi Ecosystem
Fintech Fintech Funding News

Symend Closes $52 Million USD Round to Deliver on Its Mission to Digitally Transform the Engagement Experience for Financially At-Risk Customers

Fintech News Desk
by Fintech News Desk0
Science-driven Digital Engagement Platform Company Raises Growth Financing From Enterprise Software Investors Symend, a leading customer engagement platform designed to better engage, treat, and retain financially at-risk customers, today announced a $52 million USD raise led by global technology venture firm Inovia Capital, with participation from a consortium of investors including Ignition Partners, Impression......
Federal Life Insurance Company Selects DXC Technology to Enhance Policy Buying Experience for Customers and Agents
Fintech InsurTech News

Federal Life Insurance Company Selects DXC Technology to Enhance Policy Buying Experience for Customers and Agents

Fintech News Desk
by Fintech News Desk0
Federal Life Insurance Company, based in Riverwoods, IL just northwest of Chicago, has gone live with DXC Assure for Life and Wealth to enhance the policy buying experience for their customers and agents, streamline key processes, and drive business growth. DXC’s solution is built on a scalable, cloud-based architecture, implemented......
Finastra extends strategic partnership with DXC Luxoft and RightClick Solutions to offer best-in-class managed services for Summit customers
Banking Finance Fintech News

Finastra extends strategic partnership with DXC Luxoft and RightClick Solutions to offer best-in-class managed services for Summit customers

PR Newswire
by PR Newswire0
Finastra, a global provider of financial services software applications, together with DXC Luxoft, a global banking and capital markets consulting and services provider and RightClick Solutions, a leading provider of specialized consultancy services and test automation tools, have announced a strategic partnership to deliver best-in-class managed services. This collaboration will......
Total Expert and Polly Partnership Delivers Exclusive Combination of Automated Customer Journeys and Hyper Personalized, Real-Time Loan Pricing
Finance Fintech News

Total Expert and Polly Partnership Delivers Exclusive Combination of Automated Customer Journeys and Hyper Personalized, Real-Time Loan Pricing

Business Wire
by Business Wire0
The evolving partnership amplifies the capabilities of two unique technology pioneers that are fueling growth across the mortgage industry Total Expert, the FinServ leader in customer engagement software, today announced an expanded partnership with Polly and its leading mortgage capital markets platform. The enhanced partnership pairs Total Expert’s best-in-class journey......
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