Search Results for: consumer intelligence

Consumers Want an All-in-One Platform to Manage Their Finances While Businesses Invest in Future Forward Tech, According to FIS Study
Finance News

Consumers Want an All-in-One Platform to Manage Their Finances While Businesses Invest in Future Forward Tech

GlobeNewswire
FIS Financial Services Expectations vs Reality research asked US and UK consumers about their personal financial decisions and business executives’ investment and innovation plans. 47% of consumers said access to a single platform to manage all their financial services activity from all their providers was their top priority. 91% of financial services......
Staying Ahead of Payments Fraud with Artificial Intelligence
Artificial Intelligence Digital Payments Guest Posts

Staying Ahead of Payments Fraud with Artificial Intelligence

Debbie Guerra
The rise of real-time payments across the world has contributed billions to the global economy and acted as a strong positive force of financial inclusion for underserved communities. The U.S. is currently at an inflection point, as July’s launch of the Federal Reserve’s FedNow Service is expected to support much......
From Debt to Prosperity: How AI with Advisor Intelligence Creates a Roadmap to Financial Independence
Artificial Intelligence debt collection Guest Posts

From Debt to Prosperity: How AI with Advisor Intelligence Creates a Roadmap to Financial Independence

Mitchell Morrison
According to the Federal Reserve, American household debt is at a record high. Americans held $16.9 trillion in household debt at the end of 2022, up $2.75 trillion since only 2019 — $986 billion of which is credit card debt. Clearly, the country is experiencing an issue with financial literacy......
Artificial Intelligence News

LGBTQ+ Consumers Skeptical AI Like ChatGPT Will Improve Their Financial Experiences, Achieve Survey Finds

PR Newswire
Wide-ranging survey on the personal finance experiences and challenges of the LGBTQ+ community reveals access to financial opportunities is strong, but many consumers still struggle to reach their financial goals In a future where ChatGPT and other forms of generative AI may become ubiquitous in banking, many LGBTQ+ consumers believe they......
Paysafe Report Reveals Need for Consumer Education to Propel AI Payments Into the Mainstream
Digital Payments News

Paysafe Report Reveals Need for Consumer Education to Propel AI Payments Into the Mainstream

Business Wire
Research highlights extent of untapped potential for AI and mixed reality payments With artificial intelligence (AI) being one of the most talked about technologies of 2023, consumers are gradually growing their understanding of its role in the payments process. Research* among over 14,000 consumers commissioned by global payments platform Paysafe......
Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters
Artificial Intelligence Fintech News

Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters

Business Wire
Consumers are generally confident AI can provide faster customer service, but worry about their privacy and whether chatbots can respond to human emotions People want transparency around how AI models work, control over their own data, and to have real people verify AI results Almost ¾ of people are comfortable......
New Bakkt Study Reveals Sustained Crypto Interest as Consumers Seek Regulatory Clarity
Cryptocurrency Fintech News

New Bakkt Study Reveals Sustained Crypto Interest as Consumers Seek Regulatory Clarity

Business Wire
Fintechs are an appealing entry point for the Crypto Curious and the next wave of adopters Bakkt Holdings Inc released findings from its “Bi-Annual U.S. Consumer Crypto Sentiment Study” of more than 2,000 U.S. consumers who own crypto or are interested in crypto, examining their sentiments, adoption and usage, along......
CFPB Issue Spotlight Analyzes "Artificial Intelligence" Chatbots in Banking
Artificial Intelligence Consumer protection laws News

CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking

Fintech News Desk
Poorly deployed chatbots can impede customers from resolving problems The Consumer Financial Protection Bureau (CFPB) released a new issue spotlight on the expansive adoption and use of chatbots by financial institutions. Chatbots are intended to simulate human-like responses using computer programming and help institutions reduce the costs of customer service agents.......
Blackhawk Network Partners with Google Play to Bring Cash-to-Digital Payment Option to Japanese Consumers
Digital Payments News

Blackhawk Network Partners with Google Play to Bring Cash-to-Digital Payment Option to Japanese Consumers

PR Newswire
New partnership with Google Play delivers a seamless physical-to-digital funding experience for consumers while generating new payment and foot traffic opportunities for retailers Blackhawk Network has partnered with Google Play to launch a new way for consumers to enjoy their favourite digital apps and games by transacting in physical retail......
Synchrony and The Container Store Extend Consumer Financing Partnership
Finance News

Synchrony and The Container Store Extend Consumer Financing Partnership

PR Newswire
Synchrony, a premier consumer financial services company, and The Container Store Group, the leading specialty retailer of organizing solutions, custom spaces, and in-home services, announced an expansion and extension of their consumer financing partnership. The multi-year agreement will include integration of a digital private-label credit card and mobile wallet into......
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