Search Results for: customer service

Sentry Bank Selects CSI’s Core Services to Drive Customer Engagement, Support P2P Transactions and Enhance Digital Capabilities
Banking News

Sentry Bank Selects CSI’s Core Services to Drive Customer Engagement, Support P2P Transactions and Enhance Digital Capabilities

Fintech News Desk
by Fintech News Desk0
St. Joseph, Minn.-based Sentry Bank ($223 million in assets) selected Computer Services, Inc., a leading provider of financial technology solutions, as its new core processing partner and provider of digital banking solutions for customers. The full-service community bank implemented CSI’s NuPoint core processing solution along with a suite of digital banking tools,......
Total Expert Reports a 9.6% Lift in Lead-to-Applications for Financial Services Customers Using New "Focused View" Feature
Banking Fintech Investment Services News

Total Expert Reports a 9.6% Lift in Lead-to-Applications for Financial Services Customers Using New “Focused View” Feature

Fintech News Desk
by Fintech News Desk0
Initial Market Testing Shows That the Latest Update Has Increased Lead-To-Application Conversions by More Than Double the Initial Benchmark Total Expert, the leading marketing and customer engagement technology platform for banks, lenders, and financial services, announced a dramatic improvement in lead-to-application conversion rates for early adopters of a new feature......
Hub International Expands Board With Two Industry Leaders Bringing Independent and Proven Insurance and Financial Services Expertise
Finance News

Hub International Expands Board With Two Industry Leaders Bringing Independent and Proven Insurance and Financial Services Expertise

PR Newswire
by PR Newswire0
Dino Robusto, Former CEO and Executive Chairman of CNA, joins as Chairman of the Board; and Wayne Peacock, Former USAA President & CEO, joins as a Director; Strengthening HUB’s offerings by bringing unique perspectives Hub International Limited (HUB), a leading global insurance brokerage and financial services firm, announced today the addition......
SMB Banking Platform Lili Sets the Standard for Five-Star Customer Support for Business Owners
Artificial Intelligence Banking News

SMB Banking Platform Lili Sets the Standard for Five-Star Customer Support for Business Owners

Business Wire
by Business Wire0
Company Leverages a Mix of AI Chatbots and Personalized Human Support for Optimal Customer Service Lili, the leading business banking platform, announced that they are setting the standard for five-star customer support for business owners. The company leverages a mix of AI chatbots and personalized human support for optimal customer......
Volante Technologies Customers Successfully Navigate Critical Regulatory Deadlines for EU SEPA Instant and Global SWIFT Cross-Border Payments
Digital Payments Finance News

Volante Technologies Customers Successfully Navigate Critical Regulatory Deadlines for EU SEPA Instant and Global SWIFT Cross-Border Payments

Business Wire
by Business Wire0
PaaS leader ensures seamless migrations and uninterrupted payment operations Volante Technologies, the global leader in Payments as a Service (PaaS), announced it has successfully upgraded its clients to meet the latest SEPA Instant Payments Regulation (IPR) and SWIFT SRG 2025 mandate, which came into effect October 9th and November 22nd, 2025, respectively.......
PayPal Submits Applications to Establish an Industrial Bank to Expand Access to Financial Services for U.S. Small Businesses
Finance News

PayPal Submits Applications to Establish an Industrial Bank to Expand Access to Financial Services for U.S. Small Businesses

PR Newswire
by PR Newswire0
PayPal Holdings, Inc. announced it has submitted applications to the Utah Department of Financial Institutions and the Federal Deposit Insurance Corporation to establish PayPal Bank, a proposed Utah-chartered industrial loan company. Since 2013, PayPal has provided access to over $30 billion in loans and working capital to more than 420,000 business accounts worldwide, filling a critical gap for small......
Seel Partners With Leading Insurance Partners To Scale Its Post-Purchase Service
Artificial Intelligence InsurTech News

Seel Partners With Leading Insurance Partners To Scale Its Post-Purchase Service

Business Wire
by Business Wire0
Seel, the leading agentic post-purchase platform, announced new insurance and reinsurance partnerships with Lloyd’s of London and Arch Insurance. Read More on Fintech : Global Fintech Interview with Mike Lynch, Principal, AI Strategy and Finance Transformation for Auditoria Seel uses AI to power its trademarked Worry-Free Purchase® program, a post-purchase service that......
HTX Group's Affiliate HBGL Announces Soft Launch in Australia, Introducing Compliant Fiat-Stablecoin Services
Digital Asset Management Finance News

HTX Group’s Affiliate HBGL Announces Soft Launch in Australia, Introducing Compliant Fiat-Stablecoin Services

PR Newswire
by PR Newswire0
HBGL, a licensed digital asset service provider in Australia and an affiliate in the HTX Group, announced its soft launch, introducing fiat–stablecoin trading services. The milestone marks HBGL’s formal entry into the Australian market with a mission to build a secure, compliant, and efficient bridge between digital assets and traditional......
Gradient Labs Launches the Only Voice AI Agent Built for the Complexity of Financial Services
Artificial Intelligence Fintech News

Gradient Labs Launches the Only Voice AI Agent Built for the Complexity of Financial Services

Cision PRWeb
by Cision PRWeb0
The first voice AI engineered to handle sensitive, regulated customer conversations without sacrificing speed or compliance, and capable of full case resolution. Gradient Labs, the conversational AI platform purpose-built for financial services, announced the launch of its new Voice AI Agent – the first system engineered to deliver fast, natural......
Cloud Bookkeeping Services Strengthen Financial Accuracy and Deliver Real-Time Visibility for U.S. Businesses
Finance News

Cloud Bookkeeping Services Strengthen Financial Accuracy and Deliver Real-Time Visibility for U.S. Businesses

EIN Presswire
by EIN Presswire0
Cloud bookkeeping services that enhance accuracy, visibility, and digital control across modern financial operations. As financial operations become increasingly digital, organizations across the United States are reassessing how they manage daily accounting tasks and long-term recordkeeping. The shift toward automated workflows, remote collaboration, and multi-system environments has created new expectations......
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