Search Results for: customers and agents

How Customer Service Can Balance Efficiency and Security In Financial Services?
Artificial Intelligence Fintech Guest Posts

How Customer Service Can Balance Efficiency and Security In Financial Services?

Brad Birnbaum
by Brad Birnbaum0
Efficiency may not be the number one priority for customer service in financial services when business is booming and resources are available, but the power of an efficient AND effective customer service organization can make a massive impact during both challenging and successful times. Now more than ever, customers want......
Gleif Unveils Issuance and Insfratructure Models for Verifiable LEI
Banking Fintech News

GLEIF Defines New Validation Agent Role for Banks & Financial Institutions to Simplify and Accelerate Client Lifecycle Management

Fintech News Desk
by Fintech News Desk0
New operating model enables financial institutions to improve customer experience, facilitate digital transformation and reduce client lifecycle management costs by utilizing their ‘business-as-usual’ onboarding processes to obtain LEIs for their clients The Global Legal Entity Identifier Foundation (GLEIF) has today announced that financial institutions (FIs) worldwide can realize a variety......
InsurTech Startup CogniSure Launches AI Platform for Commercial Loss Run Automation With 9 Pilot Customers
Artificial Intelligence Fintech InsurTech News

InsurTech Startup CogniSure Launches AI Platform for Commercial Loss Run Automation With 9 Pilot Customers

Fintech News Desk
by Fintech News Desk0
CogniSure AI, focused on providing actionable insights from unstructured insurance documents such as policies, loss runs, quotes, and submission emails, announces their launch of “LossRun Insights” solution. The insurance industry spends a significant amount of manual effort, time and money analyzing PDF and Excel loss runs that are in nonstandard,......
InsurTech Leader Delivers Industry's First Commercial Submissions Platform to Agency and Carrier Design Partners
Fintech InsurTech News

InsurTech Leader Delivers Industry’s First Commercial Submissions Platform to Agency and Carrier Design Partners

Fintech News Desk
by Fintech News Desk0
AmTrust Financial joins Vertafore’s initiative to transform commercial insurance As part of their initiative to improve market connectivity across the insurance distribution channel, today Vertafore announced the successful first release of its Commercial Submissions™ platform to its carrier and agency design partners on the project. Read More: CB Insights Acquires Netherlands-Based......
Altisource Expands Its Offerings to Include Business Services Capabilities to Assist Servicers
Banking Fintech News

Altisource Expands Its Offerings to Include Business Services Capabilities to Assist Servicers

Fintech News Desk
by Fintech News Desk0
Mortgage industry service provider helping banks and servicers with the massive increase of borrower inquiries centered around COVID-19 options and outcomes Altisource Portfolio Solutions S.A. (NASDAQ: ASPS), an integrated service provider and marketplace for the real estate and mortgage industries, announced it has expanded its Texas-based operations center to better......
Pacific Specialty Selects One Inc for Premium and Claims Payments
Fintech News

Pacific Specialty Selects One Inc for Premium and Claims Payments

Fintech News Desk
by Fintech News Desk0
Property insurance provider enhances overall payment experience by moving to a single inbound/outbound payments platform One Inc, a digital payments platform provider for the insurance industry, is pleased to announce Pacific Specialty Insurance Company (Pacific Specialty or PSIC) has selected the One Inc Digital Payments Platform to process premium payments and claims......
Banking Business Fintech News

Credorax Partners with Scenic Group to Offer End-to-End Gateway Services and Acquiring Services to Booking Agentsf

Fintech News Desk
by Fintech News Desk0
Smart payments provider will facilitate global payments and acquiring services for world-renowned luxury cruise and tour operator. Today, leading smart payments provider and fintech bank, Credorax, and luxury cruise and tour merchant Scenic Group, announced a partnership that will enable Scenic Group to accept and process payments from travel agencies around the world.......
Vericred Launches Health Insurance and Employee Benefits Enrollment APIs, Announces Key Relationships
Fintech InsurTech News

Vericred Launches Health Insurance and Employee Benefits Enrollment APIs, Announces Key Relationships

Fintech News Desk
by Fintech News Desk0
Beam, CaliforniaChoice, Kaiser Permanente and Oscar partner with Vericred to create a de facto standard for California group enrollment and member management Vericred today unveiled a new suite of enrollment and member management APIs, ushering in a new era of digital connectivity between health insurance and employee benefit carriers and InsurTech......
Fintech Startup, Flaist, Launches New Technology that Gives Banking and Financial Institutions AI Customer Service Agents
Artificial Intelligence Banking Fintech Fintech Startups News

Fintech Startup, Flaist, Launches New Technology that Gives Banking and Financial Institutions AI Customer Service Agents

Fintech News Desk
by Fintech News Desk0
Fintech startup, Flaist, announces the launch of a new conversational AI tool – called EVA – that helps credit unions, community, and regional banks with personalized customer service. The fintech startup, Flaist, has announced the launch of a new conversational AI tool – called EVA – that helps credit unions,......
eHealth Achieves Its Internal Medicare Sales Agent Hiring Goals and Launches Retention-Focused Compensation Model for Upcoming Annual Enrollment Period
B2C Fintech News

eHealth Achieves Its Internal Medicare Sales Agent Hiring Goals and Launches Retention-Focused Compensation Model for Upcoming Annual Enrollment Period

Fintech News Desk
by Fintech News Desk0
Enhanced agent tools and lead allocation model support the company’s sales and retention goals With Medicare’s Annual Enrollment Period (AEP) for 2021 coverage fast approaching, eHealth, Inc. (NASDAQ: EHTH) (eHealth.com) announced today that it has met its internal sales agent hiring goals and launched a new agent compensation model to support......
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