Survey Shows Banks, Healthcare Providers, and Government Remain Most Trusted by Consumers, Despite Lack of Transparency and Data Security Breaches
91% of respondents to Genesys-sponsored customer experience survey are concerned about data abuse, with social media companies considered least reliable Highly regulated organizations earn the most trust from consumers regarding protection of their personal data, according to a new opinion survey on data personalization, privacy and trust sponsored by Genesys, the......
