Cobalt Credit Union Deploys Eltropy AI Voice, Achieving 83% Session Containment Rate
Nebraska-based credit union serving military members worldwide uses AI voice automation to handle routine inquiries 24/7, freeing staff for complex member needs Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), announced that Cobalt Credit Union has successfully deployed Eltropy AI Voice, achieving an 83% session containment rate......