As AI Enters the Auto Loan Equation, Dealers Still Favor Face-to-Face Relationships with Lenders, J.D. Power Finds
Auto lending has become an increasingly electronic process, and dealership finance teams are generally supportive of new technologies like artificial intelligence (AI) being used in the loan adjudication process. But when it comes to building business relationships, there is no substitute for an effective face-to-face sales meeting. According to the......
