Tag : banking leaders

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The ROI Gap In AI Customer Service: What Banking Leaders Are Missing

Rick DeLisi
by Rick DeLisi0
The vast majority of financial services leaders in 2025 are now starting to power their customer service interactions using AI — yet a crucial question remains. Do they truly know how well their AI is performing, and more importantly are they maximizing the value of AI? As it turns out,......
“Let Us Change the Narrative on Africa in the United States”, Pleads African Development Bank President
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“Let Us Change the Narrative on Africa in the United States”, Pleads African Development Bank President

Fintech Staff Writer
by Fintech Staff Writer0
The African Development Bank President spoke during a meeting with African ambassadors at the chancery of the Embassy of the Republic of Congo in Washington last week. African Development Bank President Dr. Akinwumi A. Adesina has said that a concerted effort to change the narrative on Africa in the United......
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