World Retail Banking Report 2021: To Create New Value, Banks Can Adopt Banking-as-a-Service to Embed Finance in Consumer Lifestyles
The post-COVID-19 era will be defined by fierce competition, pushing banks to review priorities and realign investments in growth areas to meet higher customer expectations Retail banks are facing a choice between aligning their offerings to customer expectations or running the risk of losing those customers altogether, says the World Retail......