Bank Customers in Canada Seeking Financial Advice but Some Retail Banks Not Effectively Delivering, J.D. Power Finds
The economic pressure caused by inflation, capital markets volatility and rising interest rates has put its mark on bank customers in Canada, with nearly two-thirds (66%) being classified as financially unhealthy,1Â according to the J.D. Power 2023 Canada Retail Banking Advice Satisfaction Study,SMÂ released today. The study also finds that, while personalized......