Tag : Chatbots

Sapiens to Accelerate Insurers' Digital Transformation with AI-Driven Upgrades for Life, Pensions, & Annuities
Artificial Intelligence InsurTech News

Sapiens to Accelerate Insurers’ Digital Transformation with AI-Driven Upgrades for Life, Pensions, & Annuities

PR Newswire
by PR Newswire0
New Sapiens CoreSuite release empowers life insurers, agents, customers, and administrators with greater speed, intelligence, and deeper customer engagement via gen AI Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced the latest release of CoreSuite a comprehensive policy administration system for life, pensions, and annuities. Life......
Hapax and Cornerstone Advisors Unveil Playbook for AI-Driven Productivity in Financial Services
Artificial Intelligence Fintech News

Hapax and Cornerstone Advisors Unveil Playbook for AI-Driven Productivity in Financial Services

Cision PRWeb
by Cision PRWeb0
The new research outlines strategies to help community banks and credit unions harness the power of generative AI for operational efficiency, growth, and cost savings Hapax, an unprecedented AI solution for the financial services industry, in partnership with Cornerstone Advisors, a leading management and technology consultancy, released The Playbook for Generative......
Artificial Intelligence Banking Digital Payments Finance Fintech Guest Posts Security

The Hidden Culprit Behind a “Seamless” Digital Banking Experience

Tim Pranger
by Tim Pranger0
By Tim Pranger, Founder and CEO, Appli For credit unions, third-party logos aren’t just cluttering your digital experience – they’re quietly eroding your members’ trust Your member is applying for a loan on your credit union’s website. Within minutes, they’ve encountered three different vendor logos, two separate platforms, and a......
Compliance management Finance Fintech Guest Posts

Complaint Management and Compliance: Where AI and the Human Touch Coalesce in Fintech

John Sun
by John Sun0
The finance industry has officially entered the era of artificial intelligence (AI), with nearly two in every three Americans indicating that they want more AI embedded into their financial services. Today, fintech companies are using AI for everything from fraud detection, to credit scoring, to automating tasks and customer support.......
Juniper Research: CCaaS Platform Subscriptions to Generate $18 Billion in Revenue by 2028, as Providers Must Reduce Data Siloes
Finance Fintech News

Juniper Research Study: CCaaS to Generate Over $18 Billion

Business Wire
by Business Wire0
A new study from Juniper Research, the foremost experts in telecommunications market, has found CCaaS (Contact Centre-as-a-Service) subscription services will generate over $18 billion in revenue by 2028; from $7.5 billion this year. The report predicts growing support for inbound communication channels, such as RCS and OTT messaging apps, will drive......
New Digital Wallet Tezro Aims to Revolutionize Banking
Banking News

New Digital Wallet Tezro Aims to Revolutionize Banking

GlobeNewswire
by GlobeNewswire0
Tezro recently has announced the beta launch of its platform, which integrates payments, banking, and shopping within popular messaging apps. Using technologies such as chatbots, APIs, and digital escrow, Tezro aims to provide a seamless experience for completing financial transactions directly within the messaging environments people use every day. Latest......
Artificial Intelligence Cloud Featured Fintech Primers Recommended

Unleashing The Power: How Tech Giants Harness Generative AI Chatbots

Pooja Choudhary
by Pooja Choudhary0
Introduction In this blog, we have discussed the top 6 companies that use Gen AI chatbots. Come let’s take a tour of the top 6 giants. One subset of AI, known as generative AI, employs tools like NLP, neural networks, and deep learning to generate novel concepts and data. You......
Marygold & Co. and Speech Morphing, Partner to Revolutionize Digital Banking Services
Banking Fintech Mobile Banking News

Marygold & Co. and Speech Morphing, Partner to Revolutionize Digital Banking Services

Fintech News Desk
by Fintech News Desk0
Say goodbye to chatbots and hello to your personalized digital banking assistant powered by the unique partnership’s voice-based artificial intelligence Marygold & Co., a financial technology company and wholly owned subsidiary of The Marygold Companies, Inc., announced its partnership with Speech Morphing, Inc., a global AI speech technology company, to......
Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters
Artificial Intelligence Fintech News

Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters

Business Wire
by Business Wire0
Consumers are generally confident AI can provide faster customer service, but worry about their privacy and whether chatbots can respond to human emotions People want transparency around how AI models work, control over their own data, and to have real people verify AI results Almost ¾ of people are comfortable......
CFPB Issue Spotlight Analyzes "Artificial Intelligence" Chatbots in Banking
Artificial Intelligence Consumer protection laws News

CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking

Fintech News Desk
by Fintech News Desk0
Poorly deployed chatbots can impede customers from resolving problems The Consumer Financial Protection Bureau (CFPB) released a new issue spotlight on the expansive adoption and use of chatbots by financial institutions. Chatbots are intended to simulate human-like responses using computer programming and help institutions reduce the costs of customer service agents.......
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