Tag : customer engagement

Bank of Baroda Launches Bob World Benefits Customer Engagement Programme
Banking News

Bank of Baroda Launches bob World Benefits Customer Engagement Programme

Fintech News Desk
by Fintech News Desk0
To deepen digital engagement, customers will now earn points on transactions made through the bob World app; can redeem accumulated reward points on a wide range of products, gift vouchers etc. Bank of Baroda (Bank), one of India’s leading public sector banks, announced the launch of ‘bob World Benefits’ – a customer......
Total Expert Releases Features to Help Banks and Lenders Build Pipeline in a Compressed Market
Lending Mortgage News

Total Expert Releases Features to Help Banks and Lenders Build Pipeline in a Compressed Market

Fintech News Desk
by Fintech News Desk0
The summer product release includes capabilities and integrations to drive pipeline through new referral partners and improved lead management Total Expert, the CRM and customer engagement platform purpose-built for modern financial institutions, is rolling out new capabilities to help banks, lenders, and credit unions fill their pipelines with high-quality leads......
Fintech Company Paysend Uses Airfocus to Create and Deliver Better Products for Its Customers
Banking News

Ascenda Announces Partnership With Banque Saudi Fransi to Power JANA Rewards Program

Fintech News Desk
by Fintech News Desk0
Today Ascenda, the global loyalty technology company, announces a strategic partnership with Banque Saudi Fransi (BSF), the leading Saudi bank that has established itself as the most innovative financial services company in the region. This best-in-class loyalty solution will tap into BSF’s JANA Rewards Program premium customer base and unlock......
PAYBACK India Announces a Strategic Partnership With Apollo Pharmacy
Digital Payments E-commerce News

PAYBACK India Announces a Strategic Partnership With Apollo Pharmacy

Fintech News Desk
by Fintech News Desk0
PAYBACK loyalty will be live in 4500 Apollo Pharmacy outlets across India PAYBACK India, a BharatPe company and the country’s largest multi-brand loyalty program, today announced a strategic alliance with Apollo Pharmacy, India’s largest pharmacy. This is a first-of-its-kind partnership for PAYBACK India in the pharmacy industry. The company announced that this......
New Research Indicates Digital Wallet Uptake Could Have a High Impact on Financial Security for Underserved Consumers
Digital Payments Digital Wallet News

New Research Indicates Digital Wallet Uptake Could Have a High Impact on Financial Security for Underserved Consumers

Fintech News Desk
by Fintech News Desk0
Survey indicates that consumers living on low to moderate incomes are seeking savings solutions within their coResearch shows that making saving easy increases the likelihood that people will save. A new study from the national nonprofit Commonwealth is uncovering the potential of digital wallets to address this need and have......
Engageware Launches ‘Engage with Bankers’ Community for Financial Institutions
Banking Fintech News

Engageware Launches ‘Engage with Bankers’ Community for Financial Institutions

Fintech News Desk
by Fintech News Desk0
New forum is a strategic resource for banking professionals to share industry best practices, collaborate and network Engageware, the industry-leading provider of customer engagement solutions, announced, Engage with Bankers, a new community-driven forum that enables the exchange of ideas, resources and best practices for customer engagement for mid-tier financial institutions......
Veritone Launches Veriverse, a Portfolio of Integrated AI Solutions for Content IP Owners
Artificial Intelligence Digital News

Veritone Launches Veriverse, a Portfolio of Integrated AI Solutions for Content IP Owners

Fintech News Desk
by Fintech News Desk0
Veriverse to empower customers, rights holders and influencers with the ability to leverage metaverse-ready solutions to create new revenue channels at scale Veritone, Inc., creator of aiWARE, a hyper-expansive enterprise AI platform, announced the launch of a series of proven AI solutions to open up new distribution, commerce, and revenue......
Verint Announces Compliance Recording for Zoom, Streamlining Compliance Review and Analysis
Compliance management News

Verint Announces Compliance Recording for Zoom, Streamlining Compliance Review and Analysis

Fintech News Desk
by Fintech News Desk0
New Integration Combines Verint Compliance Recording with Zoom Phone and Zoom Meetings Verint, the Customer Engagement Company, announced the availability of its new compliance recording integration with Zoom. This integration will help heavily regulated businesses centrally capture, retain, analyze, and retrieve communications from Zoom Phone and Zoom Meetings scenarios –......
Clickatell’s “Chat 2 Pay” Enables Brands to Extend Digital Commerce Offering with Secure, Effortless Payments in Chat Channels
Commerce News

99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer Experience

Fintech News Desk
by Fintech News Desk0
Clickatell’s new Chat Commerce Trends Report finds 88% of CX leaders agree that using chat channels for payments will help meet revenue goals Clickatell, CPaaS innovator and Chat Commerce leader, launches its latest Chat Commerce Trends Report, revealing 99% of customer service executives recognize benefits to using chat with customers......
Braze for Commerce Empowers Retailers to Create Dynamic Engagements Powered by First-Party Data
E-commerce News

Braze for Commerce Empowers Retailers to Create Dynamic Engagements Powered by First-Party Data

Fintech News Desk
by Fintech News Desk0
New product Braze Catalogs help marketers build more personalized campaigns Braze, the comprehensive customer engagement platform that powers interactions between consumers and the brands they love, announced a series of new products and enhancements called Braze for Commerce, aimed at allowing retail and eCommerce marketers to increase sales through highly personalized......
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