Tag : digital assistants

Voya Celebrates Success of 24/7 Chatbot and Emerging AI Capabilities
Artificial Intelligence News

Voya Celebrates Success of 24/7 Chatbot and Emerging Artificial Intelligence Capabilities

Fintech News Desk
by Fintech News Desk0
One year since launch, Voya PAL expands upon Voya’s customer experience offerings, engaging in more than 120,000 interactions Voya Financial, Inc., announced the one-year milestone of Voya PAL, an intelligent chatbot providing customers with 24/7 service availability for their workplace benefits and savings needs. Voya PAL was introduced as part......
Making HR More Human-centric With Robotic Process Automation
Guest Posts Robotic Process Automation

Making HR More Human-centric With RPA

Gavin Mee
by Gavin Mee0
There’s no doubt about it, the world is in the middle of a major revolution – and the ways in which we work are changing at break-neck speed. However, unlike previous changes to labour patterns, which were driven by the introduction of physical machinery, this latest revolution to reach the......
ENACOMM Launches Intelligent, Voice Customer Self-Service on Finastra’s FusionStore
Fintech News

ENACOMM Launches Intelligent, Voice Customer Self-Service on Finastra’s FusionStore

Fintech News Desk
by Fintech News Desk0
ENACOMM Financial Suite with IVR app delivers next-generation call fielding for banks and credit unions, including fraud and analytics tools ENACOMM, a FinTech enablement company empowering financial services companies with affordable solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency, announced that the ENACOMM Financial......
1