Tag : Digital Experience Index

1 in 4 Gen Z Policyholders Have Switched Insurers Due to Poor Digital Experiences, Insurity Survey Finds
Fintech InsurTech News

1 in 4 Gen Z Policyholders Have Switched Insurers Due to Poor Digital Experiences, Insurity Survey Finds

Business Wire
by Business Wire0
Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, announced new findings from its 2025 Digital Experience Index, a national survey measuring consumer sentiment around digital interactions with P&C insurers. According to the data, 28% of Gen Z and 21% of Millennials report having switched insurers......
Insurity Survey Finds Only 15% of Consumers Prefer a Fully Digital Insurance Experience
Fintech InsurTech News

Insurity Survey Finds Only 15% of Consumers Prefer a Fully Digital Insurance Experience

Business Wire
by Business Wire0
Insurity’s new survey finds that policyholders overwhelmingly prefer hybrid service models, blending automation with optional human support and personalized communication Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, released new insights from its 2025 Digital Experience Index, shedding light on how P&C insurance customers want......
New Insurity Survey Identifies Top Digital Features Policyholders Want and Key Areas for Improving Policyholder Engagement
Cloud InsurTech News

New Insurity Survey Identifies Top Digital Features Policyholders Want and Key Areas for Improving Policyholder Engagement

Business Wire
by Business Wire0
New data shows a gap between the digital services consumers value most and the features insurers are delivering, risking trust and long-term retention Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, released new insights from its 2025 Digital Experience Index, which evaluates consumer satisfaction with......
1 in 5 Consumers Avoid Filing Claims Due to Frustrating Digital Processes, According to Insurity’s Latest Survey
Cloud InsurTech News

1 in 5 Consumers Avoid Filing Claims Due to Frustrating Digital Processes, According to Insurity’s Latest Survey

Business Wire
by Business Wire0
New research from Insurity reveals how poor digital experiences in claims are causing consumers to disengage, signaling a call to action for insurers in 2025 Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, announced new findings from its 2025 Digital Experience Index, a national survey......
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