Tag : FICO Bank Customer Experience Survey

Banking Apps Rank Higher Than Branches for UK Consumers
Banking Finance Fintech News

Banking Apps Rank Higher Than Branches for UK Consumers

Business Wire
New FICO research finds that consumer preferences are switching from branches to apps, requiring a shift in the customer experience According to new research1 by global analytics software leader FICO, the habits, behaviours and preferences of British consumers are changing when it comes to bank accounts. While branch closures continue to......
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