Tag : financial services leaders

Glance to highlight the power of human-guided CX strategy at CX BFSI USA Exchange East
Artificial Intelligence Finance News

Glance to highlight the power of human-guided CX strategy at CX BFSI USA Exchange East

PR Newswire
by PR Newswire0
Glance joins financial services leaders in Miami, October 14–15, to set the agenda for balancing intelligent automation with human trust in customer experience Glance, a leader in human-guided customer experience (CX) solutions, announced it will join financial services executives at the 12th annual CX BFSI USA Exchange East, October 14–15,......
Financial Services Leaders Grapple with Accuracy and Security Concerns in Generative AI Adoption
Fintech News Security

Financial Services Leaders Grapple with Accuracy and Security Concerns in Generative AI Adoption

GlobeNewswire
by GlobeNewswire0
Despite significant concerns with the accuracy and security of AI, 70% of financial services leaders plan to increase their AI spend in 2024 Lucidworks, a leader in search and total AI solutions, released new financial services findings from its second annual Generative AI Global Benchmark Study. The study gathered input from over......
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