Tag : First Orion

New Study Finds 70% of Consumers Would Leave Their Bank For One That Properly Identifies Themselves When Calling
Banking Fintech News

New Study Finds 70% of Consumers Would Leave Their Bank For One That Properly Identifies Themselves When Calling

Fintech News Desk
Customer service challenges, preferences and pain points with financial institutions revealed by First Orion survey Consumers value convenience and the ability to use technology to contact their bank, but when it comes to being contacted, a phone call is still preferred. According to a new study released today by First Orion,......
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