Tag : Freshworks

Azentio Expands Its Leadership Team With 2 New Appointments
Fintech News

Azentio Expands Its Leadership Team With 2 New Appointments

PR Newswire
by PR Newswire0
Women in leadership takes centre stage as Azentio welcomes Aarthi Ramesh and Emma Foley Azentio Software (“Azentio”) – a leading end-to-end software company specializing in the BFSI sector, announced the appointment of Aarthi Ramesh as Chief Customer Officer and Emma Foley as Chief Marketing Officer. Ramesh joins Azentio with over two decades of experience in the......
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
Finance Fintech Startups News

KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores

GlobeNewswire
by GlobeNewswire0
Indonesian fintech startup increases its customer satisfaction score by 60% using Freshdesk for better query handling and response time improvements Freshworks Inc. announced that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction after implementing Freshdesk to unify its customer support across different channels. KoinWorks, which started as a peer-to-peer financial lending......
Auditoria.AI's 2020 Survey of Finance Professionals Finds the Finance Back Office Is Underserved by Automation Solutions
Artificial Intelligence Fintech News

Auditoria.AI’s 2020 Survey of Finance Professionals Finds the Finance Back Office Is Underserved by Automation Solutions

Fintech News Desk
by Fintech News Desk0
Auditoria.AI Releases Results of Its Survey of Finance Professionals, Showing More Than Half of Respondents Are Not Getting the Automation They Need and Shared Services Groups Are Still Largely Manual Auditoria.AI, a provider of AI-driven automation solutions for finance teams, announced results of its 2020 survey entitled “Automation in ERP and......
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