Tag : RCS

Juniper Research: CCaaS Platform Subscriptions to Generate $18 Billion in Revenue by 2028, as Providers Must Reduce Data Siloes
Finance Fintech News

Juniper Research Study: CCaaS to Generate Over $18 Billion

Business Wire
A new study from Juniper Research, the foremost experts in telecommunications market, has found CCaaS (Contact Centre-as-a-Service) subscription services will generate over $18 billion in revenue by 2028; from $7.5 billion this year. The report predicts growing support for inbound communication channels, such as RCS and OTT messaging apps, will drive......
1