How to Make Your Chatbot For Your FI More Effective, Not More Annoying
By Lisa Avvocato, Sama Chatbots aren’t new (the first one is celebrating its 58th birthday this year), but they are getting better and better. Uberall has found 80% of customers have had positive interactions with them. The problem is when a chatbot doesn’t help, it really doesn’t help, and the annoyance and frustration caused by......