Checks Out, Digital In: Refunds Emerge as Overlooked Touchpoint in Patient Financial Experience
79% of respondents said digital patient refunds would improve confidence in their healthcare provider. Onbe, a leading corporate disbursements platform, released findings of the Spring 2026 Patient Refund Survey, revealing strong patient preference for digital refunds. According to Onbe’s research, 83% of respondents stated that faster digital payments would improve......