Capgemini Press Release // COVID-19 accelerates insurance digitalization to meet customer demand: World InsurTech Report 2020
Insurers must explore new ways to build capabilities to meet the digital needs of customers as BigTechs and non-traditional players enter the insurance space, according to the World InsurTech Report 2020 (WITR) published today from Capgemini and Efma. With COVID-19 increasing customer engagement and expectations, the World InsurTech Report 2020 outlines a growing opportunity for......