World Insurance Report 2020: Established Insurers Must Join Open Ecosystems and Draw Upon Partners to Retain Market Share From BigTech Entrants
Consumer behavior is shifting in favor of BigTech insurance providers as customers feel empowered to forego agents and brokers and work directly with new entrants Capgemini and Efma’s World Insurance Report 2020, published , reveals that consumers of all ages are adopting a ‘millennial mindset’, and increasingly trusting their own research through various......