Credit union prioritizes collaboration to prepare for the future and improve the lives of Kentuckians
Jack Henry announced that Abound Credit Union has selected the Symitar core platform and its complementary cloud-based solutions to modernize the banking experience for its more than 130,000 members across Kentucky.
Founded 75 years ago as a small institution serving 10 Fort Knox employees, Abound Credit Union has grown to $2.4 billion in assets and is now a pillar of southern and central Kentucky communities. The credit union found it increasingly challenging to keep up with members’ needs and attract younger generations with its legacy technology and workarounds. It needed a future-ready, flexible technology platform that would support growth without sacrificing the brand’s personal connections. Jack Henry’s open, cloud-native platform gives Abound a technology foundation that can support the credit union in its next chapter.
“Jack Henry understands our vision and what it takes to cater to our members’ diverse financial situations,” said Ray Springsteen, CEO at Abound Credit Union. “Its open platform seamlessly integrates third-party solutions, enabling members to have the financial services they rely on, while easily adding new capabilities as needs change. This empowers us to focus our resources on serving Kentuckians for the next 75 years and beyond.”
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Abound will leverage many of Jack Henry’s complementary integrated solutions to deliver a more personalized, secure, and convenient experience. For example, Jack Henry Data Hub™ will provide real-time member insights, the Banno Digital Platform™ offers an intuitive digital experience, and the Banno Digital Toolkit™ allows for easy customization and smooth integration with third-party providers. Jack Henry’s business banking, payments, lending, and financial crimes solutions also will enhance the credit union’s offerings.
“Our technology modernization strategy is designed to empower institutions like Abound to embrace change, drive their own innovation, and deliver value to every member,” said Brynn Ammon, President of Credit Union Solutions at Jack Henry. “The credit union is leveraging our foundation to create its own banking experience, one that rewards and brings value to a diverse member base. We’re honored to help them build a resilient technology plan that will support their growth and further deepen their impact in Kentucky.”
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